160:18The emails still sitting unanswered
You leave Friday with the list of what got no reply, ranked by age and by urgency.
Catalogue · PA for EXEC — a typical week for the executive assistant
You leave at the end of the week without a vague message: a dated out-of-office and a handover your colleagues can follow.
Space: play · ← →: 5 seconds · M: sound · F: full screen
The exact sequence, in order.
Fill in the out-of-office in Outlook settings: dates, return date, who stands in for you.
Write the handover: what is running, what is waiting for an answer, where the files are.
Put the handover in the shared project folder rather than in an email.
Re-read the out-of-office once it is sent: automatic replies go out to everybody.
Word for word, exactly as shown in the video.
Draft my out-of-office for three days: I’ll be unreachable, Julien stands in for me, and anything urgent about Thursday’s committee goes to Sophie.
The habit to keep
An absence without a return date and without a stand-in turns into a chase.
Worth knowing
What the video does not hide from you.
In this capsule the automatic replies were sent and then abandoned: nothing was saved on the account. Check the “send automatically” box before you confirm.
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160:18You leave Friday with the list of what got no reply, ranked by age and by urgency.
170:28You get next week ready: the clashes spotted, the meetings to confirm, the files to read before Monday.
010:23You start Monday with the list of weekend emails that need an answer, without opening them one by one.
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