Catalogue · PA for EXEC — a typical week for the executive assistant

Chase a supplier without burning the relationship

You chase a slow supplier and stay cordial, stating clearly what you expect and by when.

OutlookTuesdayIntermediate0:30Capsule 10 of 23
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Space: play · ← →: 5 seconds · M: sound · F: full screen

The steps

The exact sequence, in order.

  1. 01

    Open the conversation with the supplier and find the date they last promised.

  2. 02

    Ask for a follow-up draft, giving the context and the deadline.

  3. 03

    Re-read the draft: no reproach, no promise you have no right to make.

  4. 04

    Send it yourself, then put the next follow-up date in your calendar.

The prompt to copy

Word for word, exactly as shown in the video.

Draft a polite follow-up to the supplier: the proof has not been confirmed for ten days, I need a firm date, cordial tone, no reproach.

The habit to keep

A follow-up states what is missing and what it expects, not what the supplier did wrong.

Worth knowing

What the video does not hide from you.

Copilot may add a threat to place the order or a deadline you have no authority to set: re-read every sentence that commits you.

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